Our History
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New Zealand Head Office in Grafton, Auckland 210 Khyber Pass Road Grafton, Auckland NEW ZEALAND Tel: +64 9925 5200 Fax: +64 9368 5360 |
Zimmer New Zealand was established in 1983 as a subsidiary of Zimmer in
the United States. The head office was located in Grey Lynn and
encompassed approximately 300 square meters of space. At that time the
business operated with a staff of 4 for the office and warehouse. An
independent distributor who employed one associate to cover the entire
country distributed products.
Not only was orthopaedics represented
but also goods for plastic, ENT and urology. These were sold due to the
affiliation of a myriad of device companies owned by Zimmers’ then parent
company, Bristol Myers Squibb. Products were sold directly to hospitals
and the concept of a consignment set (products or instruments placed in
hospital on loan) was still new.
The office and warehouse was
relocated in 1991 to Newmarket and at about the same time the traditional
independent distributor arrangement was abandoned. Zimmer New Zealand
began to sell directly to customers through sales associates and this is
still in effect today.
The Newmarket premises compared to the Grey
Lynn site was an enormous 800 square metres. Zimmer functioned out of the
Newmarket office space until the end of 2003. At this time, two major
orthopaedic companies, Centerpulse of Switzerland (formerly Sulzer Medica)
and Zimmer, joined forces.
Europaedics, an independent agent,
represented the Centerpulse brand in New Zealand. Europaedics had entered
into an arrangement with Centerpulse in about 1994 after the restructuring
of the manufacturing companies in Switzerland.
Since the beginning
of 2004, Zimmer New Zealand has occupied approximately 1500 square metres
of a building centrally located on Khyber Pass Road in Grafton. The staff
today has grown to 6 in the office and warehouse, 6 in the direct sales
force and 2 clinical nurse representatives who assist the sales force in a
hands on support role.
The expansion of Zimmer New Zealand enables
the company to maintain its high standard of customer service. This
includes ready access to new product information and surgical techniques,
sales and marketing expertise, clinical representatives and training. It
also ensures next day delivery of our products through most of New
Zealand. Zimmer New Zealand continues to maintain operations as a
division of Zimmer Pty Ltd located in Warsaw, Indiana.
